Emailing receipts from the back office

This article covers emailing a customer a receipt from the back office, which can be useful if a customer contacts you asking for a copy of a receipt for their visit.

You can also email a customer a receipt directly from the EPOS. See Emailing receipts from the EPOS.

To email a receipt from the back office, hover over the Reporting icon from the left hand navigation. Click the Sales sub-category & select Tab History from the available reports.

Locate the tab you need to send a receipt for. You can do this by the name of the tab, the staff member who opened the tab, the amount, and the time the tab was opened and closed.

You can also use the search bar on the right to search for any of the above attributes.

Note: In the system even an order that was paid for at the time is still recorded as a tab. In this instance the tab name will be auto-tab.

 
Once you have located the tab, click on the blue mail icon to the right of it. This will pop up a prompt asking for the email address you would like to send the receipt to.

Once the email has been sent you will see a green success message.