Recording an overpayment as a tip

If a customer asks you to keep the change as a tip, or overpays on their card to leave to a tip, you can easily record this on the EPOS with the convert to tip button.

Note: If you don't take cash and would like all change payments to automatically be converted to tips you can enable this on the back office.

To record an overpayment as a tip, select the payment type and key in the total amount received, including the tip.

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Then press convert to tip next to the change payment on the order.

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You will see the CHANGE label, change to TIP.

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The tip has now been recorded and you can close the pay screen.

You can also record tips using the tip button on the PAY screen.

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