You can apply a discount to an order on the EPOS by pressing the Discount button on the pay screen.
You will be prompted to select from all of the discounts available to your user. Any locked discounts, will be indicated with a Staff lock icon, next to the name of the discount.
Note: If you don't have permission to apply the discount a Manager PIN prompt will display for a manager to enter their PIN and approve it.
If you haven't yet set up any discounts you will have an open percentage and open monetary discount both available to the manager role only. You can edit or remove these, and add additional fixed or open discounts in the set up module on your back office.
Once you select the discount you want to apply, you will see the total amount to pay is reduced by the appropriate amount.
You can now proceed to pay for the rest of the order as usual.
If you wish to remove the discount, you can swipe the discount line (Shown on the right side of the screen), swiping from right to left.
Note: If you saved the discount by pressing done on the pay screen, please refer to the voiding items guide.
You can see any discounts that have been applied for any time period on the discounts report on your back office.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article