Adding or removing EPOS devices from your subscription plan

You can add additional EPOS devices, temporary EPOS devices, kitchen screens and Mini EPOS devices to your plan, as well as remove any devices you no longer need. This can be managed in the subscriptions module in the back office.

Adding an EPOS device

To add an EPOS device, go into your back office and select My subscription from the left hand navigation.

From your subscription plan, scroll down to the EPOS devices tab. 

To add a new EPOS device, click the Add a new EPOS device button.

Your new device will appear in the last row.  In the Device name column, give your new EPOS device a name. If you have device groups set up, you can select one for it too.

Then click the blue tick icon to confirm your additional device.

You will be prompted to confirm the addition of the new EPOS device, the additional monthly fee and your total monthly fee.

Click the blue Add additional device button.

Your EPOS monthly fee will update to reflect the change.

To the right of the subscription page, you will be able to see your Plan breakdown.

This will show you what subscription plan and devices you are paying for. The Total monthly fee will

update and the change will be reflected in your next invoice.

Note: A One off fee is for any Temporary EPOS devices that has been added to your plan.

Removing an EPOS devices

If you need to remove an EPOS devices from your plan. Click the red bin icon at the end of required device row.

Click the blue Yes button, to confirm. 

Your EPOS monthly fee and your Total monthly fee on your Plan breakdown will update and the change will be reflected in your next invoice.